Shipping and return policies for Botanical House

Shipping Info
We ship the merchandise all over the world.
We do shipping procedure within a few days received your order.

We use Surface Air Lifted has registered tracking number.
Please allow a few weeks for delivery.

Notice: There are some countries which doesn't have Surface Air Lifted service. In that case, we would examine a similar service and send off as soon as we receive your order.

We would let you know the tracking number by e-mail anyway.

日本国内へは5日以内にお届けします。
通常、CDはクロネコDM便を利用します。サイズが大きなLP等は郵便を利用します。
Return Policy
Our Return Policy lasts 7 days.
We do not accept any returns or exchanges after 7 days since the day of the item was delivered.

こちらの返品条件の有効期間は7日間です。
商品到着から7日以降の返金・交換はお受けすることができませんので、ご了承ください。


We do not accept any returns or exchanges unless the item you purchased is defective.
If you have received a defective item, please contact us at tegami@botanicalhouse.net including the details and picture to proof the defective item.

購入された商品に欠陥がある場合を除き、返品・交換には応じかねますのでご了承ください。
不良品が届いた場合には、お手数ですが、商品が不良品であることがわかる写真や詳細を添えて tegami@botanicalhouse.net までご連絡ください。